Privacy Policy

Last updated 27 July 2026

The Finnish version at /tietosuoja is the primary document.

In short

Matkapp has no user accounts, shows no advertising, and uses no analytics or tracking. Favourites, recent searches and settings are stored on your device only. The app fetches routing, timetable and weather data directly from third-party open-data services, which therefore receive technical information about your requests.

Controller

Tunneli Company Oy (business ID 3577165-7)
Tampere, Suomi
Privacy enquiries: info@tunnelicompany.fi

Stored on your device

Favourite stops and lines, favourite places including home and work, recent searches and journeys, and app settings. This data stays on your device and is never sent to us. It is removed when you uninstall the app or clear its data.

Location

If you grant location permission, the app uses your location to centre the map and to plan a journey from where you are. Your location is not stored outside the device. Coordinates are sent to the routing service when planning, and coordinates rounded to a coarse grid are sent to the weather service. The app is usable without granting location permission.

Third-party services

The app works by fetching data directly from the services below. They receive your IP address and the content of the request (for example the coordinates or stops requested), subject to their own policies:

• Digitransit (api.digitransit.fi, mqtt.digitransit.fi) — journey planning, geocoding, timetables and live vehicle positions.
• ITS Factory (data.itsfactory.fi) — Tampere public transport open data.
• MET Norway (api.met.no) — weather forecasts.
• Google Maps — base map rendering on Android. Google receives the map viewport and your IP address.

What the app does not do

• No user accounts and no sign-in.
• No analytics, advertising or tracking identifiers.
• No crash reporting.
• Data is never sold or shared for marketing.

Push notifications

Push notifications are not in use yet. If disruption alerts are introduced later they will be opt-in, and this policy will be updated before launch: a device push token and the identifiers of the favourite stops you choose would then be stored on our server.

Your rights

Because the app stores nothing on our servers, we hold no records about you to disclose or erase. Everything the app stores is removed by uninstalling it or clearing its data in your device settings. The third-party services listed above are governed by their own privacy policies.

Changes

When this policy changes we update the date above.